1. Intake and access
Collect clinic context, primary treatments, locations, current booking flow, and the channels where inquiries arrive.
The pilot maps recoverable demand, treatment-level visibility gaps, governance requirements, and the owner brief cadence needed to prove progress.
The pilot avoids a giant retainer conversation until the clinic has evidence about where demand is leaking and what the system should install.
Collect clinic context, primary treatments, locations, current booking flow, and the channels where inquiries arrive.
Review missed calls, form timing, DM handoff, dormant leads, no-show handling, and consult recovery opportunities.
Audit treatment pages, local discovery, competitor surfacing, and AI answer readiness for priority services.
Define PHI minimization, claim-risk review, escalation triggers, approval owners, and audit fields.
Install the first recovery or visibility workflows where the diagnostic shows the clearest revenue path.
Deliver a plain operating brief: what leaked, what recovered, what changed, and what should be scoped next.
Scrutexity will respond with the practical diagnostic path and what access is needed to begin.