Missed calls
After-hours and front-desk misses become routed follow-up with clear ownership, response windows, and booking attribution.
Revenue recovery
The fastest growth lever is often the demand you already paid to create.
Scrutexity installs follow-up, escalation, and attribution workflows around the moments where med spa revenue quietly leaks.
Forms and web inquiries
High-intent submissions are triaged by treatment, value, and urgency so slow response does not erase intent.
DM follow-up
Instagram and social inquiries get structured next steps while risky clinical questions are escalated to humans.
Old lead reactivation
Dormant consults, quote requests, and abandoned conversations are re-opened with governed language and opt-out respect.
No-shows and consult recovery
Missed appointments and stalled consults are recovered with practical reschedule, objection, and owner-alert workflows.
Weekly owner brief
The operator sees what leaked, what recovered, what booked, and which staff or channel handoffs need correction.
Next step
Map the leaks before changing the spend.
The diagnostic identifies where recoverable demand is already present and what needs to be installed first.